INSURANCE CLAIMS

How To Prepare Your Insurance Claim

  • Take photographs or videotape of the damage.
  • Make temporary repairs -- save receipts for any materials that you purchase. To the extent possible, you need to take steps to prevent further damage. Don't make extensive permanent repairs until after the claims adjuster has been to your home and assessed the damage.
  • Call your insurance agent or company -- report the damage.
  • Save receipts for additional living expenses -- the minimum amount available to pay for such expenses is generally equal to 20% of the insurance on the home.
  • Prepare for the adjuster's visit -- be sure to keep copies of lists and other documents that you submit to your insurance company and any paperwork that the insurance company gives to you.
  • Keep a diary of all contact with your adjuster, your insurance company and your agent.

    If your insurance company is not treating you fairly, deal with them politely and confirm everything in writing. Take careful notes of who said what to you, and always get the company to respond in writing. This may be the point at which you would like to get an attorney involved. LeValley & Napolitano, P.L. invite you to ask us questions about your hurricane claim for free.

    Once you have retained us as your attorneys, we ask that you not speak to any representatives of the insurance company if they should try to contact you directly, but refer them to our office. While you do have an obligation to cooperate with them, you do not have to speak to them or allow them onto your property unannounced and without prior permission. This they can obtain from us, and we, or our experts, will contact you first. The insurance companies have been known to have drillers or other testing people show up unannounced, and under those circumstances you are free to ask them to leave and advise them to contact your attorneys, LeValley & Napolitano, P.L.. If this should happen, let us know at once.

    Speak with neighbors who may also be having a problem. If possible, obtain any scientific reports they may have. A copy of these reports will assist LeValley & Napolitano, P.L. in choosing the correct path in bringing your claim to a speedy and amicable resolution.

 

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